Frequently Asked Questions & Patient Information
What is subscription-based medicine?
It’s a modern approach to healthcare where you pay a flat monthly fee for direct access to your provider. Think of it like a gym membership—but for your health. No rushed visits, just personalized care when you need it.
What is included in my subscription? Why do I need to pay monthly?
Your membership covers unlimited office visits, same or next-day appointments, direct messaging with your provider, wellness and chronic care planning, and priority scheduling. The monthly fee keeps our patient panel smaller, ensuring you get more time, attention, and continuity of care.
Do I still need insurance?
Yes. We recommend keeping insurance for emergencies, hospitalizations, labs, prescriptions, and specialist visits. For everyday needs—checkups, sick visits, or chronic care—your subscription has you covered.
Do you accept insurance?
Yes. Insurance will still apply for labs, imaging, medications, and specialists. Your monthly subscription guarantees unlimited access to your provider for visits, check-ins, and personalized care.
Why pay a monthly fee if I have insurance?
Insurance often limits how much time you get with your provider, and how often. Our model removes those barriers. You get more time, more access, and more support—all while still using your insurance for what it does best.
How is this different from traditional care?
Traditional care often means long waits, short visits, and limited access. Subscription-based care flips the script: fewer patients per provider, more time with you, and healthcare that feels compassionate and human again.
Is this concierge medicine?
Not quite. Concierge care often comes with high annual fees and doesn’t always accept insurance. We are different: affordable, transparent, and rooted in community. We believe everyone deserves high-touch care—without the high luxury price tag.
Is this model right for families? Can families join together?
Absolutely. We offer family plans that make it easier to get care for everyone under one roof. Families appreciate the peace of mind that comes with unlimited access via messaging, in-person visits, and telehealth.
What if I rarely go to the doctor?
That’s okay! Membership isn’t just for when you’re sick—it’s for staying well. We focus on prevention, wellness, and building a relationship with you so you feel supported year-round.
Can I cancel anytime?
Yes. You can cancel with 30 days’ notice. To keep things fair, a small reinstatement fee applies if you decide to rejoin later.
💳 Why is there a $270 enrollment fee?
This one-time fee secures your spot in our membership panel and allows us to keep our practice intentionally small. It helps ensure we can provide you with:
Up-to-date technology for secure messaging and telehealth
Reliable online scheduling systems
Modern, comfortable office infrastructure
A smaller patient panel, so you always get timely appointments and meaningful time with your provider
In short, this fee is about protecting your access and experience—so you receive personal, proactive care supported by the best tools and systems available.
📅 Why do I pay a monthly membership fee?
The monthly fee covers enhanced access and personalized care not available in traditional practices. It allows you:
More time with your provider
More flexible scheduling
More direct communication
More proactive, preventive care
This model allows us to spend more time with fewer patients—so you receive the care and attention you deserve.
🤔 What’s the difference between membership tiers? Which one should I pick?
Essential Care: Access to your provider, same-week appointments, and telemedicine at an affordable price.
Enhanced Care: Monthly wellness check-ins, nutrition and weight support, and priority scheduling.
Signature Care: VIP-level access, including 24/7 urgent availability, home visits, and advanced therapies.
We’re happy to help you choose the plan that best fits your needs.
🩺 Are you taking insurance?
Yes. We are in the process of being credentialed with Medicare and commercial insurance. While this process is finalized, visits are included with your membership—no copays or additional visit fees. Once credentialing is complete, your insurance benefits will apply.
📌 What if you don’t offer a service I need?
Please let us know. We value your input and want to hear from you. If there’s a service we don’t currently offer, we’ll do our best to guide you, coordinate your care, or consider adding it in the future.
🧾 Can I cancel my membership?
Yes. You can cancel at any time with 30 days’ notice. To keep things fair, a small reinstatement fee applies if you decide to rejoin later.
👨👩👧 Can families join together?
Absolutely. We offer family plans to make care more accessible for households. Families love the peace of mind that comes with unlimited access via messaging, in-person visits, and telehealth.
🌿 What if I rarely go to the doctor?
That’s okay! Membership is designed not just for illness, but for prevention, lifestyle support, and long-term wellness. We’re here to support you year-round.